Last updated: 5-1-2025

Welcome to Soul Saffron (“Website”, “we”, “us”, or “our”). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Use of the Website

By accessing this website, you confirm that you are at least 18 years old or visiting under the supervision of a parent or guardian. You agree to use the website only for lawful purposes.

2. Products and Services

All products listed on the website are subject to availability. We reserve the right to discontinue any product at any time or change its pricing without prior notice.

3. Orders and Payments

  • All orders are subject to acceptance and confirmation.
  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
  • We accept payments through secure payment gateways such as Razorpay, Paytm, UPI, credit/debit cards, and net banking.
  • Soul Saffron is not responsible for payment gateway errors, delays, or failures. Please contact your payment provider in such cases.

4. Shipping and Delivery

  • Orders are processed and shipped within 2–5 business days.
  • Delivery timelines vary based on location and courier partners.
  • Soul Saffron is not liable for delays caused by external logistics providers.

5. Returns and Refunds

  • Returns are only accepted for damaged or incorrect products within 3 days of delivery.
  • To initiate a return or refund, please contact us at [=soulsaffronbynamrata@gmail.com with your order details and a photo of the issue.
  • Refunds, if applicable, will be processed to the original payment method within 7–10 business days.

6. Intellectual Property

All content on this website including text, graphics, logos, images, and software is the property of Soul Saffron or its content suppliers and protected by applicable copyright and trademark laws.

7. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of or inability to use the website or products purchased from us.

8. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your data.

9. Governing Law

These terms are governed by the laws of India. Any disputes will be handled in the courts located in [Your City], India.

10. Contact Information

For any questions about these Terms & Conditions, you may contact us at:

📧 Email: soulsaffronbynamrata@gmail.com
📞 Phone: +9188261 89117
📍 Address: 904 B, The Goodluck Apartments, Plot No GH 21, Sector 52, Gurgaon-122003 Haryana INDIA